Learn how leading corporations use the iPass global virtual network to save money and keep employees connected to critical information while traveling.
"iPass gives me access to multiple wired and wireless connection options with relative ease. If you look at what hotels charge for by-the-drink Internet access, iPass is a huge cost saver. It's also a huge convenience." —Mark Cooper, Vice President, Human Capital Solutions, Allegis Group
Challenge:Provide access to internal applications for employees working outside the branch office network. Solution:iPass Mobile Office Service Results:The combination of widespread wireless and wired broadband access with easy-to-use connection management services increased productivity and significantly reduced costs.
"iPass services have made a significant financial difference to FCI and we continue to evaluate our iPass enterprise flat-rate pricing against the competition. Against a primary competitor in Europe and Asia, iPass remains almost 40 percent lower."—Scott McDonald, Chief Technology Officer, FCI
Challenge:Reduce infrastructure complexity, provide easy-to-use connectivity and control mobility expenses Solution:iPass Mobile Office and Mobile Broadband Service Results:Improved remote connectivity, simplified network infrastructure, reduced help desk calls and lowered overall mobility expenses.
"The new iPass solution has proven to be extremely popular with both our remote working employees and our administrators, saving everyone valuable hours. It is one part of our IT infrastructure that does not need constant supervision."—Hans-Peter Schober, Head of Networks and Communications, Continental Corporation
Challenge:Worldwide automotive leader required a single platform for secure and high-performance corporate network access, promoting a consistent user experience and controllable costs.
Solution:iPass Mobile Office service combining global wireless broadband access with connection management capabilities, delivered and integrated by Global Telecom and Technology (GTT). Results:Quickly and easily deployed a global solution that saved users time, delivered better cost visibility and simplified the mobile administration burden.
"Our users love the iPass service because it's easy to use, and gives them three different ways to connect—dial-up, wireless LAN or ISDN. No matter where they are there's almost always a connection available. It's more reliable than most hotel services—and less expensive as well."—-Fayez Mikhail, UCN IT Manager
Challenge:Provide easy-to-use connectivity for conservation field workers in the world's hardest-to-reach locations Solution:iPass Mobile Office Results:Convenient, reliable and secure connections, even in Africa, with detailed billing that streamlines expense accounting
"We needed a solution that could provide our mobile workforce with fast, efficient service throughout Australia and Asia without disturbing their working practices. It had to be a reliable system that wouldn't break under stress. We found that in iPass." — John McGiffen, Service Delivery Manager, Simplot
Challenge:Align mobility services with business needs by increasing mobile access, strengthening security and improving device management Solution:iPass Mobile Office, Device Management, Deployment Services and DeviceID implemented through Telstra Results:Deployed updated software and security systems to 450 employees in seven weeks, providing secure, wide-spread access to corporate data
"Our staff now have dial-up, Ethernet broadband and Wi-Fi access at their disposal wherever they are in the world, and no longer have to go through the pain of signing up with costly local providers." —Peter Klix, Global Manager of Data and Telecom, Avebe
Challenge:Provide mobile professionals with secure broadband access to applications and the Internet Solution:iPass Mobile Office Results:Increased employee productivity while lowering global connectivity costs by over 40%
"Today, some 3,000 employees use the iPass service every month in more than 80 countries. iPass has helped increase user productivity, simplify administration and reduce support costs."
—Arie Roijmans, Information Officer, Akzo Nobel Coatings
Challenge:Deploy a hassle-free remote access solution for mobile workers worldwide Solution:iPass Mobile Office Results:Dramatically increased the productivity of remote access users while simplifying support, billing and administration
"iPass Device Management exceeded our expectations for migrating users to the Mobile Office service. It was totally transparent from a user perspective, with no deployment-related issues reported."—Ileana Gonzalez, Manager of Customer Care, Royal Caribbean Cruises Ltd.
Challenge:Reducing global connectivity costs while increasing coverage Solution:iPass Mobile Office and iPass Device Management Results:Reduced connectivity costs by 33% and support calls by 37% while increasing coverage
"Device Management from iPass has reduced software compliance reporting and software distributions from weeks to hours. It lets our small help desk group distribute software remotely to any system in the world."—Peg Kearney, Help Desk Manager, Plantronics
Challenge:Managing systems for a highly distributed, rapidly growing workforce using existing IT personnel Solution:iPass Device Management™ and iPass Mobile Office Results:Increased total managed systems by 40% with existing IT staff. U.K, help desk saved £22,000 in first year by reducing travel expense and eliminating auditing tools
"With iPass we're getting so much more than just a network card. It's an all-in-one package that makes things very easy for us, as an IT group, and for our end users." — Brian Free, Senior Systems Engineer, Server Systems, Boehringer Ingelheim Vetmedica, Inc.
Challenge:Improve network and data access for a sales force with limited connectivity options Solution:iPass Mobile Office and Mobile Broadband Services Results:Improved remote connectivity enhanced IT service delivery and a trouble-free implementation
"Because iPass is an aggregator of all these services, I don't need to maintain relationships, access software or perform billing with multiple providers."
Challenge:Provide sales and service employees with secure, reliable and well-supported broadband connections to the corporate network at home and on the road. Solution:iPass Mobile Broadband and iPass Virtual Office Results:Better work/life balance for employees, greater productivity for the company and true simplicity for everyone.
"iPass helped us provide a single pane of glass to our senior leaders and road warriors, while providing a common interface and reporting tools to our support staff."—Bernard Lannan, Chief Technology Officer, Robins Air Force Base
Challenge:Provide easy-to-use connectivity while increasing coverage, enforcing VPN usage and controlling mobility expenses Solution:iPass Mobile Office service with Mobile Broadband option Results:Increased productivity during temporary work assignments, improved connectivity with critical information from remote locations, compliance with security policies and reduced overall mobility expenses
"iPass services have made a significant financial difference to FCI and we continue to evaluate our iPass enterprise flat-rate pricing against the competition. Against a primary competitor in Europe and Asia, iPass remains almost 40 percent lower."—Scott McDonald, Chief Technology Officer, FCI
Challenge:Reduce infrastructure complexity, provide easy-to-use connectivity and control mobility expenses
Solution:iPass Mobile Office and Mobile Broadband Service Results:Improved remote connectivity, simplified network infrastructure, reduced help desk calls and lowered overall mobility expenses.
"We have seen some impressive results. We see iPass as a vital partner as we look to continue our global expansion. iPass has exceeded all of our remote access expectations."—Richard Wagner, Director of IT Infrastructure, Hexion Specialty Chemicals
Challenge:Improve remote connectivity for Hexion's mobile professionals Solution:iPass Mobile Broadband Service Results:Cut dial access costs by 63% while reducing help desk calls by 75%; quadrupled workforce without adding remote access headcount
"iPass was the best company by far in our RFP process—security wise, price wise and coverage wise."—Liz Napier, Manager of Retail Store Systems, Stride Rite
Challenge:Implement a secure, fully managed site-to-site IPSec VPN service using Internet broadband connectivity to meet PCI compliance, provide seamless connectivity and control WAN expenses Solution:iPass Retail Office and Wireless Primary Services Results:Faster POS transactions, improved customer service, better business management and new intranet capabilities
"Adding Hallmark/iPass service reduced transaction times from 20 seconds or more to under 5 seconds. This means shorter lines at our registers and greater customer satisfaction. In addition, we've been able to eliminate a phone line at most stores, and reduce the number of cash registers that we lease, resulting in further savings."—Rolf Pagels, ROM/POS Administrator, Mark's Hallmark Shops
Challenge:Increase bandwidth at the point of sale to accelerate transactions, save on phone lines and equipment leases, and improve overall business operations Solution:Hallmark/iPass broadband solution Results:Faster transactions, shorter lines, and happier customers ever during the busiest holiday seasons
"Since adding the Hallmark/iPass broadband solution, we have accelerated transaction times from upwards of 30 seconds to nearly instantaneous. As a result, we have shorter lines at our registers and customers are happier. We've also been able to eliminate a phone line at each store and reduce the number of cash registers we buy when we refresh, resulting in additional savings."—Tom Carpenter, Owner, Little Green Apple Hallmark
Challenge:Accelerate transactions at the point of sale, reduce phone line and equipment lease expenses, and improve overall business operations Solution:Hallmark/iPass broadband solution Results:Increase bandwidth at cash registers to speed transactions, shorten lines and better serve customers—even during the busiest holiday seasons
"iPass brings Hallmark a standardized broadband solution that we can implement at both our corporate and independent stores. This saves us from dealing with possibly hundreds of individually negotiated services with local cable and DSL operators."—Talli Denney, Retail Technology Manager, Hallmark
Challenge:Increase bandwidth to improve customer transaction efficiency and add new capabilities in stores across the U.S. Solution:iPass Retail Office Results:Accelerated credit card processing, improved customer experience and cost savings over $200,000 annually in mailings and faxes
